Privacy Policy for StitchItOn

Effective Date: 10.07.2025

This privacy policy describes how StitchItOn (“we”, “us”, or “our”) collects, uses, and shares personal data of users of our mobile application (the “Application”). StitchItOn allows users to create digital grid-based patterns. We are committed to protecting your personal data and respecting your privacy.

Owner and Data Controller

Our Company: StitchItOn, s.r.o

Our Business Address: Nove sady 988/2

City, Postal Code: Brno, 60200

Country: Czech Republic

Contact Email: contact@stitchiton.com

Types of Data Collected

We collect the following types of information, either directly from users or automatically through the Application and third-party services:

1. a. Personal Data Provided by Users

   • Account Information: Email address, username, password (hashed)
   • User-generated Content: Patterns or designs you create and save
   • Support Queries: When contacting us for help

2. b. Automatically Collected Data

   • Device type and OS
   • App usage metrics (e.g., number of sessions, session length)
   • In-app actions (opens, updates, launches)
   • IP address and general location (e.g., country)
   • Unique advertising identifiers (IDFA, Google Advertising ID)

3. c. Optional Guest Accounts

   If you use StitchItOn without registering (as a guest), limited device-specific data will be collected to maintain your temporary session and design history locally or anonymously.

Purposes of Processing

Your data is used for the following purposes:

• To operate and maintain the Application
• To support registered and guest user sessions
• To improve and analyze usage and performance
• To support user inquiries and troubleshooting
• To prevent fraud or unauthorized activity
• To comply with legal requirements

Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your data under the following lawful bases:

• Your consent
• Performance of a contract (e.g., user account functionality)
• Legal obligation
• Legitimate interests, such as maintaining and improving app functionality

Data Retention

We retain your data:

• For registered users: as long as your account is active
• For guest users: as long as needed for the session or app use
• For analytics: as long as necessary to fulfill app improvement goals

Data may be kept longer if required by law.

Data Transfer and Storage

Data is processed at our operating locations and any other place where our service providers are located. This may involve transferring your data to countries outside of your own. We ensure appropriate safeguards are in place when transferring personal data internationally.

Third-Party Services

We use trusted third-party services to enhance our Application. These may collect data as described above:

• Firebase (Google) – analytics, crash reporting, user auth
• Google Ads / IDFA – advertising identifier collection (if applicable)
• Hosting providers – to store and serve app content

You can request a full list of third-party providers by contacting us.

User Rights (Under GDPR and Similar Laws)

If you reside in the EU or other applicable jurisdictions, you may:

• Request access to your personal data
• Request correction or deletion of data
• Withdraw consent at any time
• Object to certain types of processing
• Request data portability
• File a complaint with a supervisory authority

Security

We apply industry-standard technical and organizational measures to protect your data. However, no system is entirely secure, and we encourage caution when sharing sensitive information.

Children's Privacy

StitchItOn is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it.

Regional Disclosures

Ukraine

In accordance with the Law of Ukraine on Personal Data Protection (2010), users located in Ukraine have the right to request access to, correction of, or deletion of their personal data. We process your personal data only with your informed and voluntary consent. If you wish to exercise any of your rights under Ukrainian law, please contact us at contact@stitchiton.com.

Changes to This Policy

We may update this Privacy Policy at any time. We will notify you of significant changes through the Application or email, where possible. Continued use of the Application after changes constitutes acceptance of the updated policy.

Contact Us

For any questions or requests related to this policy or your data, please contact:

Email: contact@stitchiton.com